Privacy Policy

1. Introduction

Borrowed Bricks Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website borrowedbricks.com and use our services.

We are registered in England and Wales under company number [COMPANY NUMBER] and our registered address is [REGISTERED ADDRESS]. For data protection purposes, we are the data controller.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, username, and password when you create an account
• Profile Information: Profile photo, bio, and rental history you choose to share
• Review Content: Property reviews, ratings, photos, and comments you submit
• Communications: Messages you send to us or other users through our platform

We automatically collect certain information when you use our service:

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, and time spent on our platform
• Location Data: General geographic location based on IP address

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Display your reviews and profile to other users
• Send you notifications about activity related to your account
• Respond to your comments, questions, and support requests
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• Public Reviews: Reviews and ratings you submit are visible to all users
• Service Providers: Third parties who perform services on our behalf (hosting, analytics, email)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing of your data for certain purposes
• Restrict: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@borrowedbricks.com.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls for our staff.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the site to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymise your data within 30 days, except where we are required to retain it for legal purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.